Dear Valued Customer,
At OSO Textile, we are here to make your ordering process easy and fast. Below, you will find the steps to place a production order.
1. Product Selection
First, determine the products you want to place a production order for. Send us the images of your products or specify the fabric quality, prints, and other features you want in your order.
2. Quantity and Specification Determination
Specify the quantity and features (size, color, fabric type, etc.) of the products you have selected or want to produce. For information about our production capacity and stock status, you can contact our customer service.
3. Filling Out the Order Form
Fill out the order form completely, providing all necessary information (product image, quantity, delivery address, contact information, etc.). Points to consider while filling out the form:
Clearly specify what product you want.
Clearly state the desired quantity and features.
Provide the delivery address and your contact information completely.
4. Payment and Confirmation
After filling out your order form, contact our customer service to get information about payment methods and complete the payment process.
5. Production and Delivery
Once your order is confirmed, our production process will begin. Before production, a sample will be made and approved by you. The production time may vary depending on the order quantity and product features. After production is completed, the shipment will be made to the specified delivery address. For detailed information about the delivery time, you can contact our customer service.
6. Order Tracking and Support
For information about the status of your order or if you have any questions, our customer service will be happy to assist you. For order tracking, you can get information through our website or by contacting our customer service via WhatsApp.
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